Deliveries

Your delivery questions

What delivery methods are available?

We offer two delivery methods: Mondial Relay (Locker and Shop) and FedEx Express Home 24h.

Is delivery free from a certain amount?

Yes, Mondial Relay delivery is free for purchases of €70 or more. With FedEx Express, delivery is free over €150.

What are the delivery times?

Mondial Relay: 2 to 4 business days on average.
FedEx Express Home: 24 hours.

How can I track my order?

A tracking number is sent to you by email as soon as it is shipped. You can track your package directly on the carrier's website.

Do you ship to the French overseas territories?

Yes, we ship your orders to the French overseas territories. Shipping costs are calculated based on the weight of the package.

What are the delivery costs for the French overseas territories?

0 to 500 g: €14
500 g to 1 kg: €18
1 to 2 kg: €25
2 to 3 kg: €35.50
3 to 4 kg: €39.70
4 to 5 kg: €47.30
5 to 6 kg: €53.20
6 to 7 kg: €57.75
7 to 8 kg: €63.30
8 to 9 kg: €70
9 to 10 kg: €97.50
10 to 15 kg: €125
15 to 20 kg: €156
20 to 25 kg: €187.50
25 to 30 kg: €229.20

Do you deliver internationally?

Yes, we deliver internationally. Shipping costs are calculated automatically at checkout based on weight and destination.

What are your delivery rates for Belgium?

Mondial Relay (pickup point): €5.95 – delivery time 3 to 5 business days.
FedEx Home: €11.50 – delivery time 2 to 3 business days.